Client agreement

The basis of our work together

Service

Research Clarity Coaching provides academic coaching, research guidance, methods support, and developmental feedback, delivered online by Dr Ufuoma A. Norman.

Academic integrity

Coaching does not include ghostwriting, assignment completion, thesis or dissertation writing, data fabrication, undisclosed analysis, or any support intended to bypass your institution's rules. All submitted work remains entirely your own.

Client responsibilities

You agree to engage honestly with the process, share accurate information about your project and stage of work, follow your institution's regulations, and remain responsible for your own academic decisions and submissions.

Fees and payment

Fees are confirmed during enquiry. An invoice is issued once scope and timing are agreed. Payment is normally required before the session or before written feedback begins.

Cancellation and rescheduling

Please give at least 24 hours' notice to reschedule where possible. Completed sessions and substantially started written feedback are non-refundable. Exceptional circumstances will be considered with care.

Confidentiality

Your information, documents, and communications are treated confidentially and used only to support our coaching work.

No guarantees

Coaching supports your thinking, planning, and clarity. It cannot guarantee any specific grade, examination outcome, publication decision, or career result.

Agreement confirmation

By booking a session or accepting an invoice, you confirm that you have read and accept this agreement.